Trust Care24 for Infant Care
Infant Care Services
Highly rated by thousands of patients all over India.
CARE24’S INFANT CARE SERVICES
We at Care24 understand that handling a new baby involves special care as well as the right experience and this can be very well managed with the services of a trained professional.
Care24’s nurses are well experienced in baby care and can offer guidance and advice that a new mother truly needs. From queries regarding frequency of breastfeeding, the infant’ sleep pattern, proper clothing, infant hygiene to the mother’s diet and relaxation, our Care24 nurses can guide and help you walk the path of motherhood with newfound ease.
Conditions We TreaT
Why Choose Our Team
Our team of baby caretakers is well certified and qualified.
Our team goes through regular drills to keep ready for all situations.
One to One Care
Be it late in the night or early in the morning, our baby caretakers are always there to help you.
We have a completely transparent system that is designed to be with the patient at every stage of the process.
Health and Hygiene
New babies are prone infections. We take the utmost care to promote health & hygiene of the baby.
How We Made A Difference
We had a ridiculously pathetic experience with them. Took an attendant service, a 10 day offer (rs 600 instead of their regular fee of rs 800), for my mother who had undergone an knee replacement surgery. In six days, 4 different attendants were assigned for no fault of ours. We had terrible experience going through the back-end team trying to explain the importance of sending only one attendant and not a different one every new day. The last person assigned wanted to leave by 5pm even though the timings were from 8am to 8pm. With this many other terrible instances in these 6 days, we had no option but to cancel the services. The back-end team were utterly useless in understanding the importance of having only one person assigned. They kept insisting that we pay for 800rs per day for 6 day and offer of rs 600 per day would be invalid. The management should look into this scam and take immediate action on the team. Note: Even though we wanted the services, we were forced to abandon it with no fault of ours. The back-end team has absolute disregard for the grievances of the client.
The worst experience I've had of my life. I normally never really write reviews, but I had to write this because this agency is the worst company I've dealt with till now. Their customer service is terrible, most of their attendants are not competent for taking care of elderly patients. Please do not use their service.
If there was an option of negative stars then I would have choosen it. They offered me a package of₹ 5950/- for 10 days and after 2 days updated me on new package of ₹5700/- for 7 days without my consent. Even deposited my earlier cheque and then I had to follow up for the balance for about 10 days explaining my issue everyday to the new person on their helpline. They don't acknowledge emails too. Worst experience and definitely not recommended
worst service, they just talk as if they will send professional at our place, they give big promises at the time of starting their services, but when the attendant come at our place we realized that he was more delicate than our patient, the person whom they had sent got a small scratch in his finger and than the same day he said he wont come as he got injury, so the next day he dint turn up neither did care24 arrange for a replacement, after calling them for 4 times they said me sorry they couldn't arrange anyone today. they don not have the decency to even inform that they cannot arrange for a replacement.. please do not go for their services, its just the promises nothing to deliver
Unqualified office staff, when you call to clarify something. Many times they don't understand the question. They are not trained well. The customer care staff needs an upgraded system, where notes are fed into the system. So you don't need someone else calling up and giving you the same info. The caretaker is not trained well. If they are looking after an elderly person, they should know that they have to be in the best of health to look after my mother. She ended not making a meal for my mother and my neighbour had to provide it. If the caretaker is not well she should have asked for a replacement asap and not waited. It is shocking, we have paid a huge amount of money for this service and I am absolutely unhappy. Please do not call for caretaker's from Care24. As long as they are getting their money. They care a damn!!! Worst service providers.
Years Of Experience
Cities We Operate In
Years Of Experience
Cities We Operate In
Frequently Asked questions
With the emergence of the nuclear family structure, and the absence of the older members of the family at home, new mothers often miss out on a much needed, fountain of knowledge support system. New mothers are generally nervous of whether they are fully equipped to provide the new baby all the care and support that the new born deserves.
Our Care24 caregivers can provide various services for infant care such as:
- Bath and general hygiene
- Regular feeding at intervals
- Support for the mother
At Care24, proper care of the new-born is our first priority and our nurses are specially trained to understand every need of the baby and to provide much-needed support to the mother. With our expertise, you can be assured that your baby will get the love and concern it deserves.
A new baby is undoubtedly a moment of utter delight for all in the house. It is also a time when necessary measures are taken to ensure the baby’s homecoming is made as smooth as possible. This is when Care24’s services can provide extensive support to you and your family. Our nurses are specially trained to cater to all your needs after a pregnancy. Our team of nurses at Care24 can provide you professional support
- If the new mother needs help to recuperate from the surgery and childbirth stress
- When a new mother is exceptionally weak and needs all day support for the baby
- If the new mother is having difficulties with lactation
- When a new baby spends most of the time waking at night and the mother needs full support to care for the infant and relax during the daytime
- The baby is having health issues after birth and needs trained medical care at home
- When the mother is having additional complexities after pregnancy and needs care along with equipment handling
A new mother experiences many physiological & emotional changes, after child birth. This is the time when the body is recovering from child-birth and needs attention and expert care. Depending on your birth experience, you may start recovering early or it may involve more time than anticipated. Nevertheless, the process of recovery becomes seamless when you are cared for at home in the company of loved ones.
Post-natal care is important and our well-trained nurses will advise you at every step to ensure that you recover from child-birth, while your baby is cared for by experts in your own home environment. Simple yet effective bits and pieces of advice on your diet regime after pregnancy, essential medication, health and hygiene, skin care and weight management goes a long way in ensuring that you recover under proper observation.
Care24’s nurses are trained to oversee all your concerns and give you the necessary advice so that you can be aware of impending issues well ahead of time.
Though they spend most of the time sleeping, babies need to be watched very carefully after birth. A home atmosphere is a perfect place for the infant where our nurses can shower it with the maximum attention and care allowing the mother to rest and convalesce simultaneously.
Your infant is so precious that you would want only the best care for it. As days pass by, you realise that caring for a new-born is a mammoth task specially when the mother herself must relax and needs a lot of time to recover from post-partum issues.
Care24’s nurses understand that they are being entrusted with the responsibility of caring for your little bundle of joy. Our nurses are trained to efficiently handle the following tasks pertaining to your baby:
- Bathing the baby
- Regular massaging of the baby
- Measuring the daily feeds and helping the baby to burp after every feed
- Helping the mother with lactation
- Understanding and dealing with the different needs of the baby
- Properly cleaning sensitive parts after a nappy change
- Sterilising and keeping the baby’s utensils clean
- Putting the baby to bed
- Caring for the baby in case of illness and providing the necessary advice
We provide caregivers and paediatric nurses in the following special cases:
- Twin babies
- Newborns with congenital disorders
- New-borns with special needs
- Babies who have missed a development milestone
- Babies who fall ill frequently, or are susceptible to neo-natal infections
- Parents who might be away from home during the day
- Parents who don’t want to leave their child’s development to chance
- Infants up to 3 years of age
Our nurses for Infant Care services have many years of experience in baby care. They are highly qualified and are capable of providing hospital like services at home. Babies need to be handled very gently. Our nurses are well versed with handling new-born babies and can also instantly detect any problems the baby might be facing. As efficient baby care comes only with experience, you can safely handover all your worries to our nurses while you rest in the comfort of your home.
Additionally, we make sure that the nurses go through a rigorous background check, a written exam and are trained in all the services that they are required to render.
Our nurses are very sensitive to your needs as a new mother and understand that new mothers need a lot of mental support along with physical help.
While it is true that no one can care for an infant better than the mother, the fact is that the presence of a trained nurse at home relieves the mother of anxiety and stress. Our nurses act as your constant companion and friend who will guide you through every step your baby takes in this world. Due to the services rendered by our professional nurses, you get to spend quality time with your baby and leave the other tasks to our trained caregivers. The joy of seeing your infant grow is truly unparalleled.
Care24 nurses ensure that your early baby days are happy and that you carry joyous memories of early motherhood with you for a lifetime.
The procedure to request for a nurse is very simple. You will need to contact us via any of the several methods listed on our website. You would need to fill in the details of the medical history of the mother with few details of the infant for whom the services are required, the duration for which a nurse is required to provide services. You could also key in your language preference if any.
You could fill these details in a request form on our website or download our app and with the click of a button, you could place your request for a nurse.
The Care24 team will contact you without delay to make final enquiries, if any, provide you with a final confirmation of your request and send a nurse to your home to take care of your baby.
Our nurses at Care24 are uniformed and carry a valid identification with them. This will free you from any worries regarding the identity of the nurse.