What is Care24’s attendant service?
There are times when constant care and attention is required at home for your loved ones. There are several instances when all you need is a helping hand at home for taking care of daily needs of your elderly parents or a loved one suffering from chronic illness.
Care24 understands the kind of support you might need when 24×7 care and attention is required for you loved ones. That is why we offer Attendant Service through our certified and experienced attendants.
All our attendants specialize in patient care and are certified caregivers. We are obsessive about training and selecting our caregivers, and provide ample on-the-job training wherever we find it lacking.
We teach our caregivers to empathize with the condition of the patient and be sensitive to their needs. Not only do they help the patient with mobility, personal care, toileting and meals but our care-givers also act as companions to them. They also offer support services like cleaning dishes, washing patient’s clothes, maintaining patient’s room and supplies as per need.
Caring for the elderly or for patients recovering from illness is not an easy task. We take special care to ensure that your loved one is comfortable with the caregiver provided by us, through a data-driven process of matching your requirements with the attendant’s capabilities. You get an attendant who is just the right fit for your loved one. In unlikely event that the attendant assigned to you does not suit your needs, we will strive to find you a replacement till we get the right fit.
When do you need our attendant services?
When elderly loved ones require assistance with their daily routine
If the patient is bedridden or has reduced mobility for any reason
When patient requires constant monitoring
When your loved one requires diet and exercise plan after an injury
If the patient’s recovery can be enhanced through constant care and attention
For new-born baby and mother
Why is Attendant at home a good idea?
With the rise of nuclear families, couples where both partners work and fast paced lifestyle, you might find yourself unable to give the full attention and care that your elderly parents or loved one recovering from illness might need.
In such cases, it is best for the patient to receive the help of experts like us who can provide Attendants and Caregivers for the daily activities needed for patient care at your home.
We believe that recovery from illness require both physical and mental well-being. Hence, it is best for your elderly parents or loved ones that they recuperate in the warmth and loving atmosphere of home.
Leaving the stress and worry of taking constant care of your loved one in our professional hands will mean you can spend more quality time with the patient, and be able to focus on what’s most important to you.
What tasks do our Attendant do?
Who are Care24’s Attendants?
All Care 24 Attendants are certified caregivers and are selected after several rounds of screening processes including undergoing thorough background verification, before undergoing an intensive training program.
Not only do our Attendants have the requisite qualifications, they also need to have at least two years of caregiving experience before going through our training and onboarding program.
You are guaranteed to find a marked difference in the behaviour, empathy and sensitivity of Care 24 Attendants as compared to other ward boys, aayas and caretakers.
What to expect from our Care24’s Attendants?
You can expect our Attendants to be a round-the-clock support system for your loved one who will do all the tasks with utmost empathy and sensitivity to the patient’s needs. Your loved one will never feel helpless or dependent when our Attendant is there by his or her side.
Moreover, you can expect the caregiver to be punctual, and not take leaves without prior discussion with you or with us.
Care 24 Attendants will gently stand by your loved ones helping them and providing them support in all forms. Since the patient will be given the undivided attention of a highly trained and professional Care24 Attendant, you can be assured that you or your loved one will receive world-class care right at home.
What Care24’s Happy Customers are saying?
Hundreds of customers happy with Care 24 services have reached out to us and written about what value the services added to their lives.
Ramanujan Ranganathan from Bandra wrote the following on Care 24 Attendant Services:
The caregiver is absolutely punctual. She can read the prescription and give the right medication. She treats my mother, like her own mother.Ramanujan Ranganathan, Bandra
These few words from our happy customers are what motivate our Attendants to give their best every day. We truly thank our customers who took out time to provide us with their invaluable feedback.
What is the procedure to request an Attendant?
There are multiple ways in which you can reach us to request for an Attendant for your loved one. You can use our website, our app or call us at our toll free number.
We need you to provide us with certain details of the patient for whom you need our Attendant services like the tasks that need to be done, duration for which the services are needed and any gender or language preference you might have. This will help us find you the best fit of Attendant for your loved one.
Our team will connect with you to confirm your requirement and send an Attendant to take care of the patient. All our Attendants are uniformed and carry identification to help you know that you are indeed letting in a trained professional from Care 24 into your home.
In case you are confused about whether the patient needs an Attendant or a Nurse, simply get in touch with us for guidance and we will help you understand what would be the best services to avail in your situation depending upon the patient’s needs.