Trust Care24 for Attendant Services
Our attendants are certified caregivers & are able to assist with patient’s mobility, maintaining hygiene, feeding, to helping in exercise and other nursing care specializations –
Highly rated by thousands of patients all over India.
CARE24’S ATTENDANT SERVICES
Care24 understands the kind of support you might need when 24×7 care and attention is required for youryou loved ones. That is why we provide certified and experienced non-medical attendants as part of our Attendant Service.
All our in-home patient attendants specialize in patient care and are certified caregivers. We are obsessive about training and selecting our caregivers, and provide ample on-the-job training wherever we find it lacking.
Conditions We Treat
- Caretaker In Delhi
- Patient Care Taker In Mumbai
- Caretaker For Old Age Navi Mumbai
- Sister Nurse
Our Expert Team
Registered Nurse, M.Sc
Registered Nurse, GNM
Registered Nurse, B.Sc
Registered Nurse, M.Sc
Why Choose Our Team
We have a versatile team of certified nurses and attendants that specialize in providing professional attendant services.
Our nurses and attendants have regular drills to keep ready for all situations.
Special Abilities Patient Care
Our attendants understand that patients with special abilities need special personal attention.
We have a completely transparent system that is designed to be with the patient at every stage of the process.
Our methods and care plans are thoroughly valuated, and follow the best medical practices and guidelines.
How We Made A Difference
Worst experience ever! Have hired a caregiver and a nurse. The nurse arrives late repeatedly inspite of being told about how critical medication timings are, falls asleep during day duty, is clueless about timings and medications inspite of us having guided them and has no sound medical knowledge whatsoever. She insisted that a fever of 99.7 is normal and even tried feeding the patient through riles tube with the patient lieing down inspite of there being a recliner arrangement. Neither the nurse or the attendant knew the correct way of lifting a patient from the bed, it was all ignorant tug and pull. Any complaints made to the organisation made no difference as they need more than a day to arrange for a replacement and one needs to deal with the same incompetent staff for another day or risk having no caregiver coming over (as bluntly informed by the call center) at all. Furtheron, the same performance continued the next day. In fact, in the absence of the family members it was observed through a baby monitor that the attendant and the nurse were sitting and chatting away while the patient was trying to sleep and literally PASSING FOOD OVER TO EACH OTHER OVER THE PATIENT! If this wasnt bad enough, the attendant developed a cough and a fever and when a call was made to care 24 asking them to send a replacement on the next day at least as the patient has low immunity, the organisation again gave a choice, we could have the same attendant and risk the patient getting sick, or have no attendant for the next day as they didn't have anyone available. Do not fall for the sales pitch of the executives over the phone as their premium prices and promises of exceptionally well trained staff is nothing but marketing mumbo jumbo. The professionalism and training of the staff that comes to your door is as garbage as the service of the organisation. More importantly, do not trust this organisation with the health and well being of your loved ones as no one in the entire heirarchy of care 24 really 'cares'. You would be better off hiring someone from a local agency. Have had much better experiences with randomly contacted nurses and attendants through justdial. Even though they live far, they reach on time The local organisations are also promptly able to provide replacements if need be. P.S. The 1000 or so rupees registration charge they take from you initially, is essentially a financial clickbait as its money they've made off you after they have stressed you out, contributed to deterioration of the patient and compelled you to suspend their services.
We had a ridiculously pathetic experience with them. Took an attendant service, a 10 day offer (rs 600 instead of their regular fee of rs 800), for my mother who had undergone an knee replacement surgery. In six days, 4 different attendants were assigned for no fault of ours. We had terrible experience going through the back-end team trying to explain the importance of sending only one attendant and not a different one every new day. The last person assigned wanted to leave by 5pm even though the timings were from 8am to 8pm. With this many other terrible instances in these 6 days, we had no option but to cancel the services. The back-end team were utterly useless in understanding the importance of having only one person assigned. They kept insisting that we pay for 800rs per day for 6 day and offer of rs 600 per day would be invalid. The management should look into this scam and take immediate action on the team. Note: Even though we wanted the services, we were forced to abandon it with no fault of ours. The back-end team has absolute disregard for the grievances of the client.
Unqualified office staff, when you call to clarify something. Many times they don't understand the question. They are not trained well. The customer care staff needs an upgraded system, where notes are fed into the system. So you don't need someone else calling up and giving you the same info. The caretaker is not trained well. If they are looking after an elderly person, they should know that they have to be in the best of health to look after my mother. She ended not making a meal for my mother and my neighbour had to provide it. If the caretaker is not well she should have asked for a replacement asap and not waited. It is shocking, we have paid a huge amount of money for this service and I am absolutely unhappy. Please do not call for caretaker's from Care24. As long as they are getting their money. They care a damn!!! Worst service providers.
My father had a hip bone surgery in January. I have been using Care24 services ever since. The attendants that cane were good in the beginning. However their services have become good to bad to worse to worst in the last 15 days. They changed the night attendant without informing me personally just 6 hours before the time. My father had just settled down with the last attendant and now they were sending a replacement tonight. To add to my frustration the guy didn’t turn up and did not answer the calls. When I called their call centre - they said they can’t help me at this hour. Well- I can’t help but call them CARELESS CARE24.
worst service, they just talk as if they will send professional at our place, they give big promises at the time of starting their services, but when the attendant come at our place we realized that he was more delicate than our patient, the person whom they had sent got a small scratch in his finger and than the same day he said he wont come as he got injury, so the next day he dint turn up neither did care24 arrange for a replacement, after calling them for 4 times they said me sorry they couldn't arrange anyone today. they don not have the decency to even inform that they cannot arrange for a replacement.. please do not go for their services, its just the promises nothing to deliver
Years Of Experience
Cities We Operate In
Years Of Experience
Cities We Operate In
Frequently Asked questions
There are times when constant care and attention is required at home for your loved ones. There are several instances when all you need is a helping hand at home for taking care of daily needs of your elderly parents or a loved one suffering from chronic illness; this is where having a health caretaker at home can be so helpful.
We teach our non-medical attendants to empathize with the condition of the patient and be sensitive to their needs. Not only do they help the patient with mobility, personal care, toileting and meals but our in-home patient attendants also act as companions to them. Having a health caretaker at home also means you get support services like cleaning dishes, washing patient’s clothes, maintaining patient’s room and supplies as per need.
Caring for the elderly or for patients recovering from illness is not an easy task. We take special care to ensure that your loved one is comfortable with the home patient attendant provided by us, through a data-driven process of matching your requirements with the attendant’s capabilities. You get a non-medical attendant who is just the right fit for your loved one. In unlikely event that the caregiver assigned to you does not suit your needs, we will strive to find you a replacement till we get the right fit.
When elderly loved ones require assistance with their daily routine
If the patient is bedridden or has reduced mobility for any reason
When patient requires constant monitoring
When your loved one requires diet and exercise plan after an injury
If the patient’s recovery can be enhanced through constant care and attention
For new-born baby and mother
With the rise of nuclear families, couples where both partners work and follow fast paced lifestyle, you might find yourself unable to give the full attention and care that your elderly parents or loved one recovering from illness might need; this is when it’s best to have a health caretaker at home.
In such cases, it is best for the patient to receive the help of experts like us who can provide home patient attendants and caregivers for the daily activities needed for patient care at your home.
We believe that recovery from illness require both physical and mental well-being. Hence, it is best for your elderly parents or loved ones that they recuperate in the warmth and loving atmosphere of home.
Just opt to have a caretaker at home and leave the stress and worry of taking constant care of your loved one in our professional hands, this will mean you can spend more quality time with the patient or your loved one, and be able to focus on what’s most important to you.
All Care 24 Home Care Attendants are certified caregivers and are selected after several rounds of screening processes including undergoing thorough background verification, before undergoing an intensive training program.
Not only do our nursing attendants at home have the requisite qualifications, but they also need to have at least two years of caregiving experience before going through our training and onboarding program.
You are guaranteed to find a marked difference in the behaviour, empathy and sensitivity of Care 24 Attendants as compared to other ward boys, aayas and caretakers.
You can expect our Home Care Attendants to be a round-the-clock support system for your loved one who will do all the tasks with utmost empathy and sensitivity to the patient’s needs. Your loved one will never feel helpless or dependent when our Attendant is there by his or her side.
Moreover, you can expect the caregiver to be punctual, and not take leaves without prior discussion with you or with us.
Care 24 nursing attendants at home will gently stand by your loved ones helping them and providing them support in all forms. Since the patient will be given the undivided attention of a highly trained and professional Care24 Attendant, you can be assured that you or your loved one will receive world-class care right at home.
Hundreds of customers happy with Care 24 services have reached out to us and written about what value the services added to their lives.
Ramanujan Ranganathan from Bandra wrote the following on Care 24 Attendant Services:
The caregiver is absolutely punctual. She can read the prescription and give the right medication. She treats my mother, like her own mother.Ramanujan Ranganathan, Bandra
These few words from our happy customers are what motivate our Attendants to give their best every day. We truly thank our customers who took out time to provide us with their invaluable feedback.
There are multiple ways in which you can reach us to request for an Attendant for your loved one. You can use our website, our app or call us at our toll free number.
We need you to provide us with certain details of the patient for whom you need our Attendant services like the tasks that need to be done, duration for which the services are needed and any gender or language preference you might have. This will help us find you the best fit of Attendant for your loved one.
Our team will connect with you to confirm your requirement and send an Attendant to take care of the patient. All our Attendants are uniformed and carry identification to help you know that you are indeed letting in a trained professional from Care 24 into your home.
In case you are confused about whether the patient needs an Attendant or a Nurse, simply get in touch with us for guidance and we will help you understand what would be the best services to avail in your situation depending upon the patient’s needs.
अक्सर पूछे जाने वाले प्रश्न
ऐसे समय होते हैं जब आपके प्रियजनों के लिए घर पर निरंतर देखभाल और ध्यान की आवश्यकता होती है। ऐसे कई उदाहरण हैं जब आपको अपने बुजुर्ग माता–पिता की दैनिक जरूरतों या पुरानी बीमारी से पीड़ित किसी व्यक्ति की देखभाल के लिए घर पर मदद की ज़रूरत होती है; यह वह जगह है जहाँ घर पर एक कार्यवाहक होना इतना मददगार हो सकता है।
हम अपने गैर–चिकित्सा परिचारकों को रोगी की स्थिति के साथ सहानुभूति करना और उनकी आवश्यकताओं के प्रति संवेदनशील होना सिखाते हैं। वे न केवल गतिशीलता, व्यक्तिगत देखभाल, शौचालय और भोजन के साथ रोगी की मदद करते हैं बल्कि हमारे घर में रोगी परिचारक भी उनके साथी के रूप में कार्य करते हैं। घर पर एक कार्यवाहक होने का भी मतलब है कि आपको व्यंजनों की सफाई, रोगी के कपड़े धोने, रोगी के कमरे को बनाए रखने और जरूरत के अनुसार आपूर्ति जैसी सहायता सेवाएं मिल सकती हैं।
बुजुर्गों की देखभाल करना या बीमारी से उबरने वाले मरीजों के लिए कोई आसान काम नहीं है। हम यह सुनिश्चित करने के लिए विशेष ध्यान रखते हैं कि आपके प्रियजन को हमारे द्वारा प्रदान की गई घरेलू रोगी परिचर के साथ सहजता है, परिचर की क्षमताओं के साथ आपकी आवश्यकताओं के मिलान की डेटा–संचालित प्रक्रिया के माध्यम से। आपको एक गैर–चिकित्सा परिचारक मिलता है जो आपके प्रियजन के लिए सिर्फ सही फिट है। इस बात की संभावना नहीं है कि आपके द्वारा निर्दिष्ट देखभालकर्ता आपकी आवश्यकताओं के अनुरूप नहीं है, हम आपको तब तक एक प्रतिस्थापन खोजने का प्रयास करेंगे जब तक हम सही फिट नहीं हो जाते।
परमाणु परिवारों के उदय के साथ, ऐसे जोड़े जहां दोनों साथी काम करते हैं और तेज गति वाली जीवनशैली का पालन करते हैं, आप अपने आप को पूर्ण ध्यान और देखभाल करने में असमर्थ पा सकते हैं जो आपके बुजुर्ग माता-पिता या प्रियजन को बीमारी से उबरने की आवश्यकता हो सकती है; यह तब है जब घर पर एक केयरटेकर होना सबसे अच्छा है।
ऐसे मामलों में, रोगी के लिए हमारे जैसे विशेषज्ञों की सहायता प्राप्त करना सबसे अच्छा है, जो आपके घर पर रोगी की देखभाल के लिए आवश्यक दैनिक गतिविधियों के लिए घर के परिचारक और देखभालकर्ता प्रदान कर सकते हैं।
हम मानते हैं कि बीमारी से उबरने के लिए शारीरिक और मानसिक स्वास्थ्य दोनों की आवश्यकता होती है। इसलिए, यह आपके बुजुर्ग माता-पिता या प्रियजनों के लिए सबसे अच्छा है कि वे घर के गर्म और प्यार भरे माहौल में पुनरावृत्ति करें।
बस घर पर एक देखभाल करने वाले का चयन करें और अपने पेशेवर हाथों में अपने प्रियजन की निरंतर देखभाल करने के तनाव और चिंता को छोड़ दें, इसका मतलब है कि आप रोगी या अपने प्रियजन के साथ अधिक गुणवत्ता वाला समय बिता सकते हैं, और ध्यान केंद्रित करने में सक्षम होंगे आपके लिए सबसे महत्वपूर्ण क्या है।
सभी देखभाल 24 होम केयर अटेंडेंट प्रमाणित देखभालकर्ता हैं और गहन प्रशिक्षण कार्यक्रम से पहले पूरी तरह से पृष्ठभूमि सत्यापन सहित, कई दौर की स्क्रीनिंग प्रक्रियाओं के बाद चुने गए हैं।
न केवल हमारे अटेंडेंट के पास अपेक्षित योग्यताएं हैं, बल्कि उन्हें हमारे प्रशिक्षण और ऑनबोर्डिंग प्रोग्राम से गुजरने से पहले कम से कम दो साल का देखभाल करने का अनुभव होना चाहिए।
आपको अन्य वार्ड बॉय, अया और केयरटेकर की तुलना में देखभाल 24 अटेंडेंट के व्यवहार, सहानुभूति और संवेदनशीलता में एक उल्लेखनीय अंतर खोजने की गारंटी है।
आप हमारे होम केयर अटेंडेंट्स से अपेक्षा कर सकते हैं कि वे आपके प्रियजन के लिए एक चौबीसों घंटे चलने वाली सपोर्ट सिस्टम हों, जो मरीज की जरूरतों के लिए हर काम को पूरी शिद्दत और संवेदनशीलता के साथ करेंगे। जब आपका अटेंडेंट उसके पक्ष में होगा तो आपका प्रिय व्यक्ति कभी भी असहाय या आश्रित महसूस नहीं करेगा।
इसके अलावा, आप देखभाल करने वाले से समय के पाबंद होने की उम्मीद कर सकते हैं, और आपके या हमारे साथ पूर्व चर्चा के बिना पत्ते नहीं ले सकते।
देखभाल 24 परिचारक धीरे–धीरे अपने प्रियजनों द्वारा उनकी मदद करने और उन्हें सभी रूपों में सहायता प्रदान करके खड़े होंगे। चूंकि रोगी को एक उच्च प्रशिक्षित और पेशेवर Care24 अटेंडेंट का अविभाजित ध्यान दिया जाएगा, इसलिए आपको आश्वासन दिया जा सकता है कि आपको या आपके प्रियजन को घर पर ही विश्व स्तरीय देखभाल प्राप्त होगी।